the noise from outside was bothersome at night. but the rooms are spacious and the breakfast is awesome. the staff really made our stay enjoyable with their kindness. overall a good experience.

The location is convenient and the breakfast is substantial, but the room had unpleasant odors and cleanliness issues.

The breakfast included was great, with plenty of tasty options. The location felt very safe, and the staff was helpful. The rooms were quiet and comfortable, making for a relaxing stay. It's a solid choice for families visiting the area. 😊

The location is excellent, positioned in the new West business district near corporate offices and entertainment options. The rooms are spacious and equipped with convenient amenities like microwaves and refrigerators. Free WiFi throughout the hotel is a big plus, making it easy to stay connected.

Room cleanliness issues.

good location but cleanliness needs attention

The room had a nice city view that added a pleasant touch to my stay. The staff at the hotel were generally welcoming, which made me feel at ease. I appreciated the variety of options available for breakfast, making each morning a delightful experience.

Can't recommend highly enough for a weekend break

Comfortable room, convenient location, with a well-maintained indoor swimming pool that made our stay enjoyable and a complimentary breakfast that helped us start our day off right.

Nothing negative to say.

I had a decent experience here! The breakfast was substantial and varied, and I enjoyed the spacious room, but the bedding was way too soft for my taste. Would I stay again? Maybe, but I might look for something firmer next time.

perfect base for exploring historic sites and lively plazas

The hotel's central spot made it super easy to stroll over to the nearby Iglesia de San Luis Gonzaga and enjoy a relaxing moment at Plaza Fatima, both just a short walk away. with the comfortable room to retreat to and a great breakfast included, I felt well taken care of throughout my stay.

had a great time staying at krystal urban. the location was very convenient, and the rooms were comfortable, exceeding my expectations. i really enjoyed the peaceful atmosphere during my visit.

wifi signal was very weak.

It was just a reliable pick for a transient visit in Monterrey with fantastic value. The waiter really went out of his way to serve us well during dinner, making it a fun evening. Make sure to check the bar hours before ordering drinks.